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How To Use This Site | BACK
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- There is no need to register. All areas of the site can be accessed
free of charge.
- Find an item you like by visiting our category listings. From here you can select a category of interest, and then an item you would like to
purchase.
- Select your item! Select your item by a) leaving the qty box as one
or changing to any other qty required. Once you have selected the item you want to
buy, push the add to cart button once.
Please Note that on many items there may
only be a few bottles. If you order over this amount, there is no obligation
to supply. Please also note, that as this site does NOT work on perpetual
inventory, someone may have bought the wine before the webmaster has a chance to
update the listing. If this is the case then there is no obligation on
Cellarbrations at Thirlmere to supply the wine even though you may have had confirmation
of success on that item. This is a rare occurance.
- Return to the order page. By clicking the continue shopping button
OR click on View Cart to view contents.
- Continue shopping or proceed to check out.
- IMPORTANT. This site does not have a secure site certificate so you may select the
'invoice me' or 'call me' option rather than submitting your card details.
Who is Cellarbrations at Thirlmere |
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- Cellarbrations at Thirlmere is a full liquor retail operation and operates under Off Licence
(Retail) No. 24013418 and is registered to 45 Oaks St, Thirlmere NSW 2572. The
licencee is Brett Hallgarth.
Our Postal address is PO Box 33, Thirlmere NSW 2572
Frequently asked questions | BACK
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- Q. Do I have to pay a buyers premium when I buy an item? A. NO
- Q. What does 'per item' or 'item' mean? A. An item is defined as one bottle or one object open for
purchase.
- Q. If the photo is of a whole box of wine, is this box one item? A. No, the item is still one bottle. A picture of a box is displayed so that we don't have to break open the box if no single bottles are available for a photo shoot. (The box could also be empty & you wouldn't want to
buy an empty box)
- Q. What is a 'test item'? A. A Test Item is put on the site to allow the administrator to test that the software is working properly or trialing new versions of the software without causing disruption to normal items. These items do not exist but you are encouraged to
do a false purchase so that
I can see that everything is working O.K. and you can get a feel for the
system.
- Q. Do you buy old & rare wines outright? A. No, it is against the law for ANY person without a liquor licence to sell liquor EVEN if it is to a person or company that holds a liquor licence.
Please call though to discuss how to dispose of your wines on 02 4683 0071.
- Q. Why would I give Cellarbrations at Thirlmere my credit card number? A. We are bound by rules and regulations governed by the NSW dept of Gaming and Racing. Heavy fines will be imposed on us for any untoward behaviour.
We accept Bankcard, Mastercard and Visa. WE DO NOT accept any other card, including amex. We do not charge a premium for paying by credit card unless stated otherwise on the
item itself.
- Q. Are my credit card details secure? A. Yes, but does not operate on
a Secure Site (SSL) certificate. You can however tick the invoice me box at
the payment desk and we can take details over the phone.
- Q. When I have purchased an item, do you invoice me? A. Yes, an automatically generated invoice will be sent to you. Please note that this invoice does NOT include freight.
Please Note that on many items there may
only be a few bottles. If you order over this amount, there is no obligation
to supply. Please also note, that as this site does NOT work on perpetual
inventory, someone may have bought the wine before the webmaster has a chance to
update the listing. If this is the case then there is no obligation on
Cellarbrations at Thirlmere to supply the wine even though you may have had confirmation of
success on that item.
- Q. Do your prices and/ or automatically generated invoices include freight? A. No, please visit our
freight pages to find out what it will cost to freight your wines to your postcode.
- Q. Do I have to organise freight? A. No, please visit our freight pages
for what you will be charged and then Cellarbrations at Thirlmere will organise freight for you.
- Q. Can I inspect the wines in person & do the touchy feely thing? A.
No. But if you are not happy with the goods when you go to pick them up or
have them delivered, you may return them for refund ONLY IF the goods are not
as described when you win them. E.g. damaged labels when this was not in the
description.
- Q. What credentials do the people from Cellarbrations at
Thirlmere have to deal with wines of this calibre? A. Brett has been in the liquor industry for
25 years, I have gained very valuable experience in Australia's very best fine wine outlets.
Tell me all about GST! | BACK
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- Q. Will the prices include GST? A. YES.
Terms and Conditions: |
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OUR POLICY
We are committed to your satisfaction 7 days a week. If we ever fail to satisfy you, please advise us. We will reply within 1 day, weekends included.
SHIPPING
All shipping costs are for the buyer's account. We recommend TNT (visit our
freight pages
for a shipping) but the buyer is free to choose the method of forwarding. We advise getting a quote for shipping before
buying. We ship promptly after the purchase unless there is a delay from the manufacturer.
RULES
1. Once a purchase is submitted, it cannot be cancelled. All sales are final and non-cancellable.
(except test items which do not exist) It is an offence to use a false name or known invalid credit card to bid.
Please Note that on many items there may
only be a few bottles. If you order over this amount, there is no obligation
to supply. Please also note, that as this site does NOT work on perpetual
inventory, someone may have bought the wine before the webmaster has a chance to
update the listing. If this is the case then there is no obligation on
Cellarbrations at Thirlmere to supply the wine even though you may have had confirmation
of success on that item.
2. By clicking on the " Submit" Button you have read, accepted and agreed to our " Terms and Conditions" that govern how the auction is run.
and that you are 18 years of age or over.
3. Cellarbrations at Thirlmere (CAT) is the only judge regarding the determination of
successful purchasers. CAT is the deciding authority if a dispute should arise and accepts no liabilities for errors or omissions.
CAT will neither have liability or obligation to the intended buyers as a result of any withdrawal, cancellation,
purchase of test items or postponement of sale. CAT reserves the right to reject a
purchase, cancel or postpone a sale if CAT determines at its own discretion that such
purchases are deemed not to be made in good faith, or which are restricted or prohibited due to local law or have not been made according to
CAT rules, terms and conditions.
4. All goods remain the property of CAT until paid in full.
6. CAT registered offices are: 45 Oaks St, Thirlmere NSW 2572.
Please enjoy the site! | BACK
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